Customer
Voice
Businesses should have the ability to…
Request feedback from their customers, participate in online conversations about their business, ask customers for reviews online, and address negative feedback offline
Online reviews are critical to the success of a local business.
With Customer Voice, your clients have the power to gather customer experiences to boost online star power and drive more business. Win the trust of new customers, collect their valuable feedback and show up where they are looking.
Request feedback
Send customer review request to a single customer or sent bulk review requests to multiple customers.
Online Conversations
Respond to positive and negative reviews to build your customer relationship. All reviews are recommended to respond to not just negative reviews.
Request Reviews via SMS & Email
Send review requests to your customers through the most popular communication channels. SMS text messaging and Email messaging allow for the best communication.
Create & Customize Templates
create unlimited email and SMS templates. Include a link to your preferred review site. Customize templated to suit your branding messaging.
My Listings Page
You will have your own listing page to direct your customers to, this page also integrated with Google My Business and Facebook to allow your customers to submit their reviews directly on Google and Facebook.
Rate higher on Google
87% will only consider using a business if they have an average rating of 3-5 stars. Online reviews are the first thing a consumer sees when searching for a business online.
The whole Qmedia team has been incredibly responsive and helpful. I can’t speak more highly of this group for taking care of our website, communicating with clarity and honesty, and keeping our needs and interestes top priority.
what’s your
web score?
Detailed analysis of your entire online presence: website, search rankings, social media, reviews, business listings, digital advertising, and more.
100% free. No obligation.
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